Field service software

Run the day's work without the chaos.

MIMO APP is scheduling, booking, job management and customer management software for independent service providers and small service businesses — built for people who are using it with one hand while they work.

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What MIMO does

A single place to see today's jobs, book new work, track where each job stands, and know what has been paid.

Scheduling

Every appointment carries a start time, an estimated duration and an expected finish — not just a time slot. Overlapping bookings are flagged before they become a problem.

Job management

Confirmed, on the way, started, complete. Status changes are deliberate, timestamped and recorded, so the history of a job is never guesswork.

Customer management

Contact details, service address and full job history per customer, with repeat customers linked automatically rather than duplicated.

Booking requests

Customers request work and pick a time. Providers accept, propose a different slot, or decline — and an accepted request becomes a real scheduled job.

Payment tracking

Unpaid, part paid, paid and refunded are tracked separately from job status, because finishing a job does not mean the money arrived.

Notifications

Both sides are kept informed: new requests, approvals, a provider on the way, work completed, payment recorded, and reminders before an appointment starts.

Who it's for

Service businesses where the work happens at the customer's location and the schedule changes during the day.

Pricing

MIMO APP is currently in active development and is not yet generally available. Pricing for the service provider subscription will be published here before launch. If you want to be told when it opens, get in touch below.

Contact

Questions about the product, billing or your account — email us and a person will reply.